What things typically cost
| Service | Starting from | What affects the price |
|---|---|---|
| Item recovery | ¥90 coordination fee + ¥100 handling (once confirmed) | Whether the item’s location is already confirmed, urgency, item value |
| Medical escort | ¥500–600 (~$70–85 USD) per standard visit | Duration, whether an interpreter is needed, hospital/department |
| Daigou (proxy purchase) | 10% of purchase price, minimum ¥200 | Item cost, shipping destination, customs complexity |
| Quick tasks (a phone call, a short check-in) | ¥50 flat | — |
Item recovery is priced in two parts on purpose: a small coordination fee that covers us reaching out and confirming the item’s status (charged either way, since that work happens regardless of outcome), and a handling fee that applies once the item is confirmed and ready for pickup. If we haven’t confirmed the item’s location yet, we’ll give you a firm coordination fee now and a realistic range for the total — then confirm the exact number once we’ve made contact, instead of guessing upfront.
These are starting points, not final quotes — the exact price depends on your specific situation. Message us or submit a request and we’ll confirm a number before anything is booked.
Medical escort tiers
Hospital visits vary more than most errands. We quote from these tiers, then confirm in writing before the visit:
| Tier | Covers | Typical price |
|---|---|---|
| Standard visit | Single department, up to ~4 hours | ¥500–600 |
| Extended / full-day | Multiple departments or tests, 4–8 hours | ¥850–1,000 |
| Complex / specialist | Oncology, surgical consult, high-stakes diagnosis | ¥1,500+, quoted individually — routed to human review |
How we calculate a quote
We don’t have a fixed price list because the same service can look very different in practice. A few things that move the number:
- Urgency — same-day requests generally cost more than ones with a few days’ lead time.
- Whether the item’s location is already confirmed — for item recovery, a confirmed pickup is a different job than one that still needs verification, and we price those differently rather than averaging the two into one number.
- Value at stake — for item recovery, higher-value items include a small insurance/handling component.
- Whether it needs a call — some requests are clear enough to quote by text. Others genuinely need a short phone call first, so we don’t under- or over-promise. If that’s the case, we’ll say so upfront instead of guessing.
Questions about pricing
Do I need to pay before you start?
No payment until you approve the quote. After you approve, we send an invoice with a PayPal payment link. For tasks with significant upfront costs (purchasing goods, travel, courier deposits), we may request a deposit before work begins — always spelled out in the quote.
What if my request doesn’t fit neatly into one category?
Tell us what you need in plain language — we’ll figure out which service it falls under, or let you know if it’s something we can’t help with.
Is the quote final once I get it?
Yes, for the scope we agreed. If the situation changes once we’re on the ground (for example the venue can’t find the item, extra tests are ordered, or access is blocked), we’ll pause and confirm any revised fees before continuing — we don’t silently add charges.
What if I only need something small, like a single phone call?
That’s covered under our flat quick-task rate (from ¥50) — message us on Contact or WhatsApp with a one-line description; you don’t need the full request wizard for something that simple.
Why isn’t item recovery a single flat price?
Because the amount of back-and-forth a case takes — contacting the location, confirming, following up — varies a lot and has little to do with what the item is worth. Splitting the fee means you’re not overpaying for an easy case or covering our overhead on a harder one through a hidden markup.
What if my item isn’t worth very much?
If our fee is likely to be close to or more than the item’s value, we’ll tell you that upfront before you commit. Plenty of people still want an item back for sentimental reasons regardless of resale value — that’s entirely your call; we just want you deciding with the full picture.
Have a specific request? Contact us or submit a request and we’ll get back to you with a confirmed quote, usually within one business day (24 hours).